FAQ
Welcome to PerchMe, where every perch is a story, and every story is a step toward a better world.
In the heart of every nature enthusiast, there's a perch where dreams take flight, and at PerchMe, we've crafted that very spot for the wild birds that grace our skies. Our story is not just about bird feeders; it's about creating a sanctuary where humans and nature meet in harmony.
Frequently Asked Questions
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How does the smart bird feeder with camera work?
The device is Wi-Fi enabled, comes with an advanced AI camera capable of capturing and identifying over 11,000 species of birds, sends automated notifications for real-time monitoring, and boasts a solar-powered 1080P camera with night vision.
What is your refund policy and warranty?
It offers a 100% no-risk money-back guarantee with a 30-day guaranteed return, free shipping, a reliable 2-year warranty, and lifetime technical support.
What kind of birds can I attract with the smart bird feeder with camera?
The bird-friendly container is designed to attract various bird species. Its transparent design allows for easy bird seed visibility, increasing the chances of attracting birds.
Is the smart bird feeder with camera weatherproof?
This product is designed to withstand harsh weather conditions, with an IP65 rating. The camera module is detachable and can be safely stored indoors during extreme temperatures, ranging from -4°F to 140°F (-20°C to 60°C).
Is it squirrel-proof?
Absolutely, it incorporates a two-way audio feature to prevent squirrels and other predators.
How do I install the smart bird feeder with camera?
You can choose from three installation methods: tree mount, pole mount, and wall mount.
What are the camera specs?
The camera boasts a stunning 1080P resolution, harnesses the power of solar energy, offers exceptional night vision capabilities, incorporates a 160° wide-angle lens, and comes with advanced two-way audio functionality.
Can I record video footage from the bird feeder camera?
Yes, it captures clear footage, triggered by motion detection for automatic recording.
Can I view the bird feeder camera footage on my smartphone?
Yes, it sends auto notifications for real-time watching on your mobile.
Is there local storage available?
Absolutely, you can enjoy the convenience of one-month free cloud storage. Additionally, the product features an SD Card slot for seamless data storage.
Do I need to subscribe the AI bird identification?
The app offers free access, including video downloads, live bird watching, and 3-day cloud storage. AI bird identification comes with a 30-day free trial, with monthly subscriptions starting at $4.49 which includes 60-day cloud storage.
How much bird seed does the smart bird feeder with camera hold?
It has a large capacity, comparable to a 2L bottle of cola.
What makes the smart bird feeder with camera different from traditional bird feeders?
It features solar-powered AI camera for over 11,000 species identification, live streaming, motion detection, and prevents squirrels and predators by via two-way audio, even at night vision.
How long does the battery last in the smart bird feeder with camera?
Being solar-powered, it doesn't rely on a traditional battery but on solar energy. The working power consumption during the day is 0.88w, standby power consumption 1.68w.
Can I share the bird feeder camera footage with friends and family?
You can register multiple account for one device, 3 accounts online concurrently. Feel free to share to your loved ones and your social media community too!
Can I customize the settings on the bird feeder camera?
Yes, you can customize your experience with three sensitivity settings.
How can I contact your support team?
Should you have any queries or require help with any products, returns, or warranty concerns, please feel free to contact us either through below contact form, our email us via support@perchme.com or by calling our dedicated customer service line at 1 -781 226 8781.
Join our bird lover cummunity
Barbara
Perfect gift!
If you are looking for the perfect Mother's Day gift, this is it! In fact, I think that this is the best gift I've ever received. It's so much fun to watch the birds munch down on the yummy treats for them. I'm sure that this is the easiest meal that they have ever gotten.
It also serves as a security camera.
I love it & I'd bet you or the receiver of this awesome gift would too!
Kelsey Y
Remarkable Bird-Watching Experience
I recently got my hands on this bird feeder with a top-notch camera, and let me tell you, it's a game-changer! The camera quality is just incredible - the birds look so clear and vibrant, it's like I'm right there with them in their world. Every little detail, from their feathers to their cute little movements, is beautifully captured. Love the real-time viewing feature! I also like it comes with a solar panel and even an extra hummingbird feeder. It's the perfect gift for any bird lover out there.
2019/3/12
I already had a visitor
I already had a visitor in one day! A little birdie came by to check out the goodies. It was so cute watching it on the camera.
Cool bird feeder with a camera. It's really sturdy and well-made, the video quality is good! I was surprised at how clear the footage is.
A few step to set up but with clear instruction. You'll need a phone to watch the feeds. Everything was packed nicely and it all fit together perfectly. It comes with a fruit holder and a flower for water! It's like a fancy restaurant for birds.
Tashalee Beemer
Love love love!
I bought this for my Dad because I have a "Ring" bird cam, and I am so jealous!!! It is easy to set up, easy to fill, I love the accessories, and they picture is fantastic!!! The optional subscription is lower cost, it came with the solar panel, and you can also use a SD card. It price was fanominal!!! VERY user friendly!! I reccomend 100%.
The bird ID is in the learning phase as it has been up for about a week, but has been very accurate and helpful! I really wish mine had this option. So perfect for my Dad!
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